Our Team


Patricia “Patsy” Arriaga grew up in the real estate business. Her parents’ life-long commercial real estate career in Puerto Rico inspired her to follow in their footsteps and make a path for herself in the industry.
In addition to being an active player in real estate, for over a decade Patsy owned a retail store chain and wholesale operation in Puerto Rico, which she franchised before heading to North Carolina. Since she landed in Greensboro over a decade ago, she has focused solely on real estate.
Patsy holds a BA in Economics from Tufts University in Medford, Massachusetts. She credits her Cuban-exiled parents for instilling in her a strong work ethic and firm moral values; qualities she says are extremely important in the real estate business. A drive to build relationships, overcome obstacles, solve problems and sit at the negotiating table to find solutions that work for her clients are some of the traits that Patsy believes have been essential throughout her career.
Although Patsy says she’s one of the lucky ones who actually do what they love for work, time with her family trumps all. She’s married to her husband of over 20 years, Luis Benitez, has three children, Luisma, Pakri and Valerie, and spoils her golden retriever and a cat. She enjoys playing racquetball, skiing, road biking, cooking and having an glass of wine while spending time with friends.


A licensed Broker since 2004, Bethany Chavis loves working with new clients looking for their first home as well as clients who are relocating from out of state. Her often quiet approach is to always listen to her client’s needs, and work with them in a professional and personal manner, to find their perfect home. As an active listener and observer, it doesn’t take long for her to be in sync with her clients and learn their wish lists. Working with Patsy Arriaga & Associates has been a great fit for Bethany. As a small boutique firm, they provide personalized services to their clients and support each other as needed. This is extremely important to their clients as well, because someone is always available to answer questions. Bethany has worked with Patsy since 2012 and they compliment each other in so many ways. Not only does she support Patsy as her Closing Coordinator, but also works effortlessly with both buyers and sellers. Many years of experience have led to happy clients who in turn, have introduced Bethany Chavis and Patsy Arriaga & Associates to repeat business and recommendations to their friends, family and neighbors. As a mom to four kids, Bethany stays involved with many activities and is able to continue to build a thriving business, negotiate sales, and find time for new hobbies. She is always ready to work with new clients and hope it could be you.


For over two decades, Adriana has enjoyed a successful marketing and public relations career working with international firms such as Ford Motor Company and Marriott Resorts and more recently as a consultant to clients in the banking, public, renewable energy, infrastructure, healthcare, non-profit, retail and real estate sectors. Her experience establishing relations, defining and meeting needs and wants and developing successful sales strategies have primed her to service real estate clients with professionalism and care. Her passion for the business comes from her Cuban-Spanish father who spearheaded the development of Palmas del Mar Resort in Puerto Rico under the direction of Sea Pines Co., developers of Hilton Head in South Carolina. Adriana holds a bachelor's degree in Mktg. Comms. from Loyola University in Maryland. She's married to Ian Malinow and is mom to Noah, Erik and their dog Scooby. She enjoys writing, traveling, spending time outdoors and enjoying good food & wine in the company of friends.


From one-on-one interviews with Jane Goodall, Sting and the late B.B King to web content development, Ian Malinow has thrived in the journalism and content marketing arenas for over two decades, working as a as a journalist for the now-defunct The San Juan Star, the only daily English newspaper in Puerto Rico, as a stringer for renowned U.S. media outlets, such as the New York Daily News, USA Today and Billboard Magazine, and more recently, as Associate Creative Director to top brands (Verizon Wireless, Walmart and Four Seasons) at Pace Communications in Greensboro, NC. Though a bilingual writer by trade, his experience developing successful professional relationships with public relations and marketing agencies, media outlets and high-level business executives led him to dive into real estate in his native island of Puerto Rico, where he founded Malinow Brokerage Inc., a real estate firm that specialized in residential sales of properties located in the capital city of San Juan. Bitten by the real estate bug again in Greensboro, Ian joined local, boutique real estate firm, Patsy Arriaga & Associates, known for its passionate focus on customer service. Ian holds a B.A. in political science from Loyola University in New Orleans and an M.A. in criminal justice from Inter-American University in San Juan, PR. He’s married to Adriana, and is dad to Noah and Erik. He enjoys traveling, surfing, road cycling, MTB, racquetball, hiking/camping, music, historic homes and developing content through his independent venture, goblined.com.


For over 20 years, Lori has enjoyed a successful marketing career ranging in Banking, Advertising/Marketing for clients such as RJ Reynolds Tobacco and Lowes Home Improvement, Healthcare Marketing at UnitedHealthcare, Chick-fil-A and sales for Buckhead Betties. She loves to spend her weekends with her family either at a volleyball court somewhere or at the beach. Let’s be honest, more often than not she can be found at either a TJ Maxx or Home Goods….shopping for new staging items (for business, of course). Lori holds a bachelor’s degree in Business Administration/Marketing from Appalachian State University. She grew up close by in Eden, where most of her family remains today. She is married to Tony, a Greensboro native and a Systems Administrator at Honda Aircraft Co. and mom to Kyleigh, Cameron and Harleigh, her Australian Labradoodle.